How to Find a Good Cleaner Near You in London

Finding a cleaner you trust is a big deal: they'll be in your home, often when you're out. This guide explains your options in London, what to check before you book, what a fair price is, and the warning signs to look out for.

Your options: agency, app or private cleaner

Option	Good points	Things to think about
Cleaning agency or company	Usually checked staff, cover if your cleaner is ill, one bill	Often the most expensive
Booking app or platform	Book and pay online, clear prices, easy to change or cancel	Check what checks they do, and who you contact if something goes wrong
Private (independent) cleaner	Often cheaper, same person every time	You check them yourself, no cover for holidays or illness

Hiring privately? If someone works only for you on a regular basis, you could legally become their employer, with responsibilities like paying at least the minimum wage. GOV.UK explains how to employ someone.

What to check before you book

1. ID and right to work. Any cleaner or company should be able to confirm this. Employers in the UK must check a person's right to work.
2. Insurance. Ask whether they have public liability insurance, in case something gets damaged.
3. Real reviews. Look for detailed reviews from real customers, ideally on more than one site.
4. Clear prices. You should know the full price before the clean, with no surprise extras.
5. Cancellation rules. What happens if you need to cancel or change the day?
6. Supplies. Will they bring products and a vacuum, or should you leave yours out?
7. Keys and access. How will they get in if you're out, and who keeps a key?

How much does a cleaner cost in London?

Prices depend on who you book and the type of clean. Across London, independent cleaners often charge around £13–£20 an hour, and agencies more.

With TidyGo, prices are per cleaner, per hour:

• Normal clean: £18
• Deep clean (and end of tenancy): £22
• Restaurants and cafés: £20 normal, £24 deep

A typical 2-bedroom flat needs about 3 hours for a normal clean, so £54. See how much a cleaner costs in London for more examples, and save with a regular plan.

Red flags to avoid

• No ID, or they won't give their full name.
• Cash only, with no receipt.
• A price that's much lower than everyone else. It often means corners are cut, or the cleaner isn't paid fairly.
• Pressure to pay a big deposit or sign up for months before you've tried them.
• No way to complain or get a problem put right.

Get the best from your first clean

• Book a deep clean first if your home hasn't had one for a while. After that, normal cleans are quicker. Here's the difference.
• Tell them what matters most, like the kitchen, bathrooms or pet hair.
• Tidy up beforehand so the time goes on cleaning. See how to get ready for your cleaner.
• If you're happy, book the same cleaner again. Consistency is the secret to a home that always feels clean.

Find a cleaner near you with TidyGo

TidyGo is launching in London soon. Every cleaner is ID and right-to-work checked, you see the full price before you pay, and you choose the hours and the number of cleaners. See the areas we cover, from Camden and Islington to Clapham and Greenwich, and join the waitlist to hear the moment we open near you.

Why do prices vary? Read what affects the cost of house cleaning.

Thinking of working as a cleaner yourself? Read how to start a cleaning business in the UK.